This is how to do an Error Page

When I was checking Eventbrite on the Cascadia conference registrations this morning I came across this (see below, click for full-size).

This suceeds on so many levels:

1. it made me laugh and forget about being upset
2. it provides multiple methods for me to contact them
3. it provides me a way to get updates on the status of their service

in other words, instead of being an upset customer that sees Error 504 or some such thing, I am sharing this with friends and we are commenting positively about the company.